If under any circumstance upon receipt of your thing you consider that the thing doesn’t match the condition portrayed or if it’s not too much trouble, let us in on in somewhere around 7 days of receipt, and we will put forth a valiant effort to redress what is happening. On the off chance that is preposterous, simply pay to deliver your thing back, and we’ll discount you in full, dependent upon our arrangement and methodology for returns set out beneath.

Returns Procedure:

  • Things returned should be in similar condition as they were sent to get a full return in the wake of deducting Loading/Unloading and Shipping Charges.
  • All profits require a Delivery Note/Bill of Materials duplicate. Preceding returning your thing, kindly contact client support by messaging us at
  • The client is answerable for return delivering costs.
  • It is unequivocally exhorted that you utilize discernible and safeguarded delivering technique, as we are not answerable for stock that is lost or harmed on the way on return.
  • All profits will be investigated preceding a discount being given. Where an examination happens and we discover that the thing was incorrectly portrayed, we will give you a full discount.
  • Discounts will be given in something like 15 days of receipt of the thing

Cancellation Policy:

  • You can drop a request until it has been handled in our distribution center.
  • Orders which are dispatched and on the way can’t be dropped.
  • On scratch-off of your request an affirmation mail would be shipped off your email account.
  • Assuming you wish to drop your request, if it’s not too much trouble, send us an email to with your request ID and justification behind retraction. Kindly note that abrogation ought to be mentioned in something like 24 hours in the wake of putting in a request or before it gets given to the transporter.
  • At times, requests or portions of a request are dropped by our framework because of multiple factors, for example, underneath:
  • Item(s) not accessible
  • Trouble in handling your installment data Can’t transport to address gave
  • Copy request was put Dropped because of client’s solicitation
  • Harmed or defective things Inadequate delivery subtleties gave (address/versatile number)

Replacement Policy:

  • The swap demand for the items is to be sent in no less than 5 days of receipt of the item or pick/drop from our area which is referenced in contact subtleties.

  • Just Faulty and Dead on appearance items can be supplanted.

  • A substitution request is dispatched when the returned thing/s has passed item review.

  • On investigation, the item returned ought to incorporate sticker prices, names, unique pressing, gifts and adornments which were transported alongside the item else substitution isn’t started.
  • Substitution is dependent upon accessibility of stock with us, in the event that the item is unavailable, you will get a full discount.
  • On item review, in the event that returned thing isn’t viewed as broken/irredeemable item discount will be started.

Harmed/Defective Items

In the event that you got a harmed or wrong thing, absolutely reach out to our Customer Care group inside 24-48 hours after getting the request. Compassionately send us an email to and appended the photograph of the harmed/flawed thing.

You might contact our client support hotline at +971 507149107 (MON – SAT FROM 10 AM TO 10 PM), or send us a message by means of online visit. In the wake of auditing the email you sent, our client support group will reach you for help.